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This is why we take the time to see if there is a fit between our firm and yours. We take a holistic approach and look at culture, people, processes and technology. If people are important to your organization, you aim to treat them fairly and you rely on Microsoft technology, we might be the right partner for you.
our customer's Azure budget supported and optimized by us
Microsoft 365 licenses supported and optimized by us
issues resolved and change requests or service improvements delivered per month
capability to guarantee response
Azure Assets under management
of support personnel holding ITIL v3/v4 certification
Focusing trusted in-house staff on strategic planning and critical mission support, minimizes management effort
Purchasing required service levels allows the reduction of total cost of ownership
Agile adjustment of type and mix of skilled labor and cutting-edge technology to support changing business needs
Simplification of IT processes and procedures backed by SLAs in order to contribute to the business goals
Proactive alerting and problem management to take the issues off your shoulders
Change, incident and problem management end-to-end
If you run or finance IT operations in your organization and would like to explore the intricacies of acquiring managed services from a provider, you are in the right place. This article describes the many benefits of this model from a buyer’s perspective.
Read moreChoosing a managed service provider is never an easy task and it’s a crucial decision. A significant amount of time and effort is required to switch providers or in-source a service and it may take over 6 months to truly realize the benefits of the service.
Read moreA.P. Moller – Maersk is a multinational enterprise with multiple business lines and nearly 100,000 employees scattered around the globe. Why would they choose Predica, a much smaller organization to run and operate their critical employee identity lifecycle? Why not stick with proven, global corporations that have been doing this for years?
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