Finding the right partner to whom you can outsource critical IT infrastructure and applications is challenging. It extends to more than just a paper agreement: aspects such as company mission, values and work environment are crucial.
This is why we take the time to see if there is a fit between our firm and yours. We take a holistic approach and look at culture, people, processes and technology. If people are important to your organization, you aim to treat them fairly and you rely on Microsoft technology, we might be the right partner for you.
Our expertise in numbers
$6,4M
our customer's Azure budget supported and optimized by us
120'000
Microsoft 365 licenses supported and optimized by us
>2'000
issues resolved and change requests or service improvements delivered per month
Under 30 min 24x7
capability to guarantee response
>500'000
Azure Assets under management
100%
of support personnel holding ITIL v3/v4 certification
In the last decade we completed over 1,000 different projects in 23 countries. Based on that experience we developed a range of managed service packages that allow you to get the benefit of our skills, team and intellectual property at an attractive price.
Why Predica
Better use of staff
Focusing trusted in-house staff on strategic planning and critical mission support, minimizes management effort
Cost savings
Purchasing required service levels allows the reduction of total cost of ownership
Use of optimal technologies
Agile adjustment of type and mix of skilled labor and cutting-edge technology to support changing business needs
Focus on business outcomes
Simplification of IT processes and procedures backed by SLAs in order to contribute to the business goals
Enhanced availability and security
Proactive alerting and problem management to take the issues off your shoulders
Single point of accountability
Change, incident and problem management end-to-end
Service Lifecycle
- Current state
- Contract granted
- PHASE 0 Team ramp-up and transition
- PHASE 1 Service execution & alignment
- PHASE 2 Future state model in place
Get to know more
Why is your competitor using Managed Services outsourcing model?
If you run or finance IT operations in your organization and would like to explore the intricacies of acquiring managed services from a provider, you are in the right place. This article describes the many benefits of this model from a buyer’s perspective.
Read more
10 questions to ask yourself before going into a Managed Service agreement
Choosing a managed service provider is never an easy task and it’s a crucial decision. A significant amount of time and effort is required to switch providers or in-source a service and it may take over 6 months to truly realize the benefits of the service.
Read moreWhy Maersk chose Predica to run the identity lifecycle process for its 100,000 employees
A.P. Moller – Maersk is a multinational enterprise with multiple business lines and nearly 100,000 employees scattered around the globe. Why would they choose Predica, a much smaller organization to run and operate their critical employee identity lifecycle? Why not stick with proven, global corporations that have been doing this for years?
Read more
Read our ebook about comprehensive Managed Services for your Microsoft Cloud
Our Experts
