Managed Services Assessment

Looking for a Managed Services provider? Wondering if it's the right choice for your organization? What are the available options?

Complete the questionnaire covering the essential elements of Managed Services.

Fill in the fields below to begin the assessment. Your feedback will help us improve our services. If you indicate you'd like to talk to us, we will contact you within 48 hours.

Organization name*

Organization url (optional)

Representative Name*

Representative Position (Optional)

Telephone number*

Email*

I agree to receive marketing communications from Predica LLC via electronic means (email, website)

1. Are you a current Predica/SoftwareOne customer?

Yes

2. Do you have a Managed Services or Reactive Support contract with Predica/SoftwareOne?

Yes

4. Please share your feedback on our services (are you satisfied, should we improve in some areas etc)

5. Would you consider a Managed Service / Reactive Support from Predica/SoftwareOne in the future? (YES/NO)

Yes

6. What could make you want a Managed Service from Predica/SoftwareOne?

7. Could you please tell us why?

8. Do you have other vendor(s) that is/are providing with Managed Services?

Yes

9. What made you choose your current vendor (s)?

10. Please indicate, what is your Operations Continuity services delivery model for particular areas

	Internal Managed Service	Vendor's Managed Service	Hybrid Managed Service	Internal Reactive Support	Vendor's Reactive Support	Hybrid Reactive Support	No need for structured support or Managed Service	We don't have this area	Other
On-prem Infrastructure (e.g.. servers, OS, etc.)
Cloud infrastructure (e.g. Azure Services, Landing Zones)
Digital workplace (e.g. Microsoft 365, Office 365)
Platform and DevOps processess (e.g. Azure DevOps/Github, CI/CD , Kubernetes, etc)
Applications and integration solutions (e.g. Backend/Fronted apps, Teams as a Platform, Sharepoint apps, etc.)
Business Apps (e.g. Power Platform, Dynamics 365 etc.)
Data (e.g. AI, Power BI, Machine Learning, data transport and cleaning etc.)
Identity (e.g. AD, AAD, Azure B2C etc.)
Security (e.g. SOC, Sentinel, etc.)
End-user support (1st line of support)

11. Do you have any challenges with supporting, maintaining, updating or developing any IT area?

Yes

12. What challenges they are?

13. Which areas are affected by these challenges?

14. Would you like to talk about our Managed Services capabilities and/or take part in a short Value Discovery?

Yes

15. Which areas would you like to talk about? Please be sure that you have put proper contact data

On-prem Infrastructure (e.g. Servers, OS, etc.)

Cloud infrastructure (e.g. Azure Services, Landing Zones)

Digital workplace (e.g. Microsoft 365, Office 365)

Platform and DevOps processess (e.g. Azure DevOps/Github, CI/CD , Kubernetes, etc.)

Applications and integration solutions (e.g. Backend/Fronted apps, Teams as a Platform, Sharepoint apps, etc.)

Business apps (e.g. PowerPlatform, Dynamics 365 etc.)

Data (e.g. AI, Power BI, Machine Learning, data transport and cleaning etc.)

Identity (e.g. AD, AAD, Azure B2C etc.)

Security (e.g. SOC, Sentinel, etc.)

16. Are you interested in discussion any other topics from a list below? If yes, please be sure that you have put proper contact data

Decision Intelligence (Company 360), AI-driven organization, data foundations

ESG and sustainability

Digital identity

Future workplace and employee experience

DevOps and platform engineering solutions

Applications and tailor-made Solutions

Business apps and hyperautomation with Power Platform and Dynamics 365

Organization or application modernization and migration & digital transformation

Cybersecurity

16. Other - which?

Managed Services assessment

All done!

Click the 'Next' button to submit your answers.