Case study

DevOps: Speeding up workflows by 22% while improving product quality​

The field of healthcare changes almost on a daily basis. As the population ages, new medical challenges emerge and need to be addressed.
Company Size:
United States
Since 2022
Technologies used:
Azure DevOps

For manufacturers of healthcare products and devices, innovation is a necessity. But to enable this innovation, the right processes need to be in place. For this reason, our North American client partnered with us to take advantage of DevOps and Agile methodologies.

Tackling misalignment

The company produces life-changing medical equipment. Due to the nature of their business, their development process was non-standard and complex. This posed some challenges for the teams, particularly in terms of communication.

Stakeholders did not always have clarity on work progress. And because the team was distributed, working across different regions and time zones, it was not easy to keep everyone aligned and up to speed.

Misunderstandings among the workers occasionally resulted in issues with product quality, meaning a lot of time was spent on fixing concerns that could have been avoided. On top of that, the company had to maintain strict compliance with FDA and ISO requirements.

Streamlining production and improving collaboration were of the essence so that the client could focus on developing new life-saving products.

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Empowering innovation

The company partnered with Predica to introduce DevOps practices in their production process. They allowed them to streamline the flow of work and increase the value of delivered products.

About DevOps

DevOps is a combination of cultural philosophies, practices, and tools. It allows cross-disciplinary teams to deliver value in forms of IT solutions or products faster and more efficiently.

Keep in mind that DevOps is not confined to a single team or tool. Instead, you can look at it as a set of practices to follow to reach the planned result in the shortest possible time.

Predica’s consultants helped the teams with the adoption of the Agile (Scrum) approach. Azure DevOps was introduced for all stakeholders as a central communication and project management space. This way, with a centralized source of truth and work divided into clear sections, or sprints, employees gained better visibility into work progress and could manage their workloads more efficiently.

Moreover, the tool was integrated with the company’s internal systems. As a result, the production process became more transparent within the company, allowing every department to plan their work accordingly.

Additionally, the building and testing processes were fully automated. This saved the employees’ time on manual work and gave them more space to fix any potential issues at earlier stages.

The goals of the project were to
  • Standardize and simplify product development
  • Improve quality assurance to resolve potential problems at an earlier stage and ensure compliance with relevant regulations
  • Increase visibility into work progress
  • Centralize and improve communication among multiple teams

Delivering on the mission

The client is dedicated to improving people’s quality of life through their products. By improving information flow between the teams, they are able to fulfill their goals faster.

Thanks to the adoption of DevOps practices, the time to market was reduced by 22%. Consequently, the company can deliver life-changing solutions more quickly and adapt faster to new business and market requirements.

DevOps tools allowed for improved visibility into work progress and streamlined communication. This way, the company was able to reduce their software development costs, as the process took less time and less errors needed fixing.

Finally, the client is now able to manage their teams more efficiently and allocate resources more easily to where they are most needed. As a result, they are now free to focus on meaningful tasks and continue to deliver high-quality medical accessories to people around the world.

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