The world has changed recently. The borders have closed, many companies have switched, or are switching, to remote work. It may sound simple, but how to actually make this change in a way that is secure and keeps your business productive?
At Predica, we have some frames of reference for the current situation. Still, I only know a few companies that had a chance to observe it first-hand.
Two years ago, our customer Maersk had to handle a cyber-security crisis. It wasn’t a health-threatening situation, yet it was similar in many ways to what we’re facing now:
Based on this and other experiences, I prepared some guidance for you in these uncertain times. Here are the key challenges you will face and suggestions on how you can deal with them.
Communication is key. You need to be able to inform your employees of any changes and make sure they can reach the updates from any location.
We had three key challenges:
Here are some additional actions which can help you:
What if you don’t have Office 365? No worries. Microsoft makes Office 365 available for companies for free during this crisis for up to 6 months. Email us, and we will send you information on how to request it.
The next task after setting up proper communication is to make sure that the work doesn’t stop. How to do it remotely?
Here are the tools we use:
You may already have on-premises tools for your employees to do everything they need to in their remote work, and the challenge is to provide them with secure access.
Here are the options:
We recognize that not everyone uses Microsoft services – however, those tools work with 3rd party solutions as well. Here is an example of how they might help with Jira, a very popular tool.
When adopting remote work, you need to stay secure. We understand it. Here are some tips:
Those things work for us. Mostly, the entire process aligns with what Maersk embraced after the incident, and what other customers do in similar cases.
Maersk came out from the attack as a different company:
A lot of things will change. We all know the technology is there. How to make sure you are doing the right thing? The best way is to stay informed and take advantage of others’ experience and knowledge.
This is why I’ve decided that this post is the best way for me to contribute and help. I want it to be your source of information to drive this change.
If you have immediate questions where we can help, please contact us. We will get back to you as soon as possible.
You can also take advantage of our Remote Work ‘Rescue Kit’ service, whereby we can assess your business situation and help you develop a plan of action for free.
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