We adapted quickly and smoothly. Throughout the last 10 years, our tech expertise allowed us to develop a truly modern, agile workplace. We designed our processes and policies to support the reliable delivery of projects and services in rapidly changing environments. We have the right tools in place and our people already have been using them on a daily basis. We do the remote and flexible teamwork globally.
Like all the other organizations in the industry, we have never operated in a pandemic.
During 10 years of successfully delivering projects in over 20 countries, we have created rules for delivering projects predictably with little risk, adjusting respectively to the current environment. They are all-time accessible for the team and adopted. They cover all the stages of the project from Envisioning and Plan to Managed Service. Four different roles with a clear split of responsibilities but overlapping capabilities are engaged in the successful delivery: Project Owner, Engagement Manager, Account Owner and Domain Lead.
We have built our working environment on the principle of a self-managed approach. We give our people transparent rules and tools that enable them to act autonomously with respect to our policies. They make the right decisions based on data. No matter if that refers to forecasting project resources (e.g. 10000ft, Grandler), delivering work (DevOps), monitoring project health (Power BI) or any other activity. This is a substance for a truly remote workplace.
We adopted remote first to Predica few years ago, enabling our people to work from any location in the world, in flexible hours with virtually no limitations. That required not only a decision but also tools, processes and skills that supported efficient and secure remote collaboration and delivery. Cloud-based architecture (Azure), accessible resources, digital workflows (incl. internal services based on Freshdesk), well-adopted communication tools (Microsoft Teams) and rules, development of leadership skills for managing remote teams – to name the most critical.
Our core values are “Make it happen”, “Be one step ahead”, “Be challenger” and “Act with care”. We walk our talk. We never compromise on our guiding principles. We always looked for culture fit when recruiting people and boosted it since the first day of their onboarding to Predica. Our performance review process (fully operational in remote) strengthens the way of doing things, recognized by our Clients (92% of Clients recommending us, 60% Clients do more than 1 project with us). In practice, it means that in times of disturbance, we have the same spirit and will to act the Predica Way.
We have 240+ highly engaged people onboard, delivering work from Europe, MEA and the US. Since the very beginning of Predica, we were guided by the philosophy that it is better to have a motivated team when encountering the problem than to motivate people to teamwork once the problem is already there. We were investing our time, money and effort to develop the quality of leadership and create a working environment enabling people to achieve results in the atmosphere of trust and respect. Our employee NPS (eNPS) score – rates from 63 up to 75 received repeatedly during the last 3 years, far above benchmark – make us proud and positive about the team readiness for the current and upcoming challenges.
Predica is an organization with a physical presence (local teams and offices) in Europe, MEA and the US. Our business is diversified in all aspects: customer base, service offerings and industries served. We deliver work for companies around the globe. Our Client portfolio is balanced across multiple different industries. Our project portfolio consists of work done in three different technology domains. Being a data-driven company and having a health-check process in place – we are prepared for the time of turbulence.
During the years we have established a network of trusted business partnerships. A track record of successful collaboration and open communication makes us look into the next months with confidence.
Securing risks for our business – from compliance and security to economic and operational – was part of the way we run Predica from day one. The current situation raised the significance and increased frequency of updates.
The SARS-CoV-2 outbreak put people at risk. We responded immediately, acting with care and thinking one step ahead.
As soon as we realized how the rapidly changing situation was threatening the safety of our employees and their families in Europe, MEA and the US, along with our partners and clients worldwide, we took serious measures already in February:
See the article of our board member Andrzej Lipka how we made that decision and how we went 100% remotely in 48 hours.
During my time at Predica, I’ve had the chance to understand the significance of values and sincerity in daily work. T...
I started my professional adventure in IT some time ago as a consultant and project manager with a technology background...